Justia California Court of Appeals Opinion Summaries

Blizzard Entertainment, Inc. (Blizzard) appealed an order denying its motion to compel arbitration. B.D., a minor, played Blizzard’s online videogame “Overwatch,” and used “real money” to make in-game purchases of “Loot Boxes” - items that offer “randomized chances . . . to obtain desirable or helpful ‘loot’ in the game.” B.D. and his father (together, Plaintiffs) sued Blizzard, alleging the sale of loot boxes with randomized values constituted unlawful gambling, and, thus, violated the California Unfair Competition Law (UCL). Plaintiffs sought only prospective injunctive relief, plus attorney fees and costs. Blizzard moved to compel arbitration based on the dispute resolution policy incorporated into various iterations of the online license agreement that Blizzard presented to users when they signed up for, downloaded, and used Blizzard’s service. The trial court denied the motion, finding a “reasonably prudent user would not have inquiry notice of the agreement” to arbitrate because “there was no conspicuous notice of an arbitration” provision in any of the license agreements. The Court of Appeal disagreed: the operative version of Blizzard’s license agreement was presented to users in an online pop-up window that contained the entire agreement within a scrollable text box. View "B.D. v. Blizzard Entertainment" on Justia Law

Aronow sued Emergent for legal malpractice. Based on an arbitration provision in the retainer agreement, the trial court granted Emegent's motion to compel arbitration after finding the agreement was valid. Aronow and Emergent agreed on an arbitrator. Aronow was required to make a $1,500 advance payment for the arbitrator’s fee. At the initial conference with the arbitrator, Aronow, currently receiving public assistance relief in Alaska, advised that he was unable to pay the arbitration fees. In the trial court, Aronow sought a waiver of arbitration fees and costs or alternatively to lift the court stay.The court of appeal addressed a certified question and held that a trial court that granted a defendant’s petition to compel arbitration has jurisdiction to lift the stay of court proceedings where a plaintiff demonstrates financial inability to pay anticipated arbitration costs. Aronow must be allowed to attempt to demonstrate his inability to pay the arbitrator’s fees. If the trial court finds Aronow is unable to pay that fee, it should give Emergent the choice either to pay Aronow’s share of the fee or to waive the right to arbitrate. View "Aronow v. Superior Court" on Justia Law

Robinson submitted an “uninsured driver” claim to State Farm for injuries sustained in an accident involving her car and an unidentified vehicle. Coverage was available only if the two cars came into contact. (Ins. Code 11580.2(b)(1).) In arbitration, State Farm propounded requests for admissions that there was either no contact between the two cars or that no damage resulted from any contact. Robinson failed to respond by the due date. After finding that Robinson had not “substantially complied” with Code of Civil Procedure sections 2033.220 or 2015.5, the court deemed the requests admitted and awarded sanctions. Robinson unsuccessfully moved to withdraw or amend the deemed admissions, citing inadvertence. The arbitrator entered an award in favor of State Farm, relying on the established admissions.The trial court confirmed the award. The court of appeal affirmed. In typical arbitration proceedings, discovery disputes are resolved by the arbitrator but in uninsured-motorist arbitration proceedings, discovery disputes are resolved by a trial court. Trial court discovery orders in these proceedings are not reviewable on appeal from a judgment confirming the arbitration award. A party’s recourse to challenge an allegedly improper discovery ruling in an uninsured-motorist arbitration proceeding is through a timely petition for a writ of mandamus. View "State Farm Mutual Automobile Insurance Co. v. Robinson" on Justia Law

Claude Rogers, a former resident of a residential care facility for the elderly known as Meadow Oaks of Roseville, died after experiencing heatstroke. His wife and successor-in-interest Kathryn and sons Jeffrey, Phillip and Richard sued Meadow Oaks of Roseville, Roseville SH, LLC, CPR/AR Roseville SH Owner, LLC, DCP Investors Roseville SH, LLC, DCP Management Roseville SH, LLC, Westmont Living, Inc., Tanysha Borromeo, Ana Rojas, and Andrew Badoud for elder abuse, fraud, and wrongful death. Defendants appealed an order denying their petition to compel plaintiffs to arbitrate their claims pursuant to an arbitration agreement that was part of the Residency Agreement Richard signed as Claude’s representative. Although defendants filed a notice of appeal, the appellate briefs were filed on behalf of Roseville SH, LLC only. Roseville SH, LLC contended that in denying the petition to compel arbitration: (1) the trial court erroneously believed defendants had to show that Claude lacked mental capacity to consent before they could prove that Richard had the authority to sign the arbitration agreement for Claude; (2) the trial court erred in concluding that Richard did not act as Claude’s actual or ostensible agent when he signed the arbitration agreement on Claude’s behalf; and (3) the trial court’s order violated the Federal Arbitration Act. The Court of Appeal concluded: (1) Roseville SH, LLC misconstrued the trial court’s analysis; (2) the trial court did not err in denying the petition to compel arbitration; and (3) the trial court’s order did not violate the Federal Arbitration Act. Accordingly, judgment was affirmed. View "Rogers v. Roseville SH, LLC" on Justia Law

Mendoza applied for employment with FTU. Mendoza cannot read English. A supervisor interviewed Mendoza in Spanish and filled out the application form, which Mendoza signed. All of the acknowledgments Mendoza signed were in English. FTU’s director of human resources later testified that it was his practice to review the FTU Employee Handbook, including an arbitration policy, in Spanish if appropriate, and to give Spanish-speaking employees a Spanish-language version of the Handbook. Mendoza denied receiving the Spanish-language Handbook.FTU hired Mendoza as a temporary, interstate truck driver. Mendoza filed a putative class action, alleging Labor Code violations: failure to pay minimum wages, to provide rest periods, to provide meal periods, to provide accurate wage statements, and to pay all wages owed upon termination. Mendoza opposed a motion to compel arbitration, arguing that the Handbook, which stated that it was not a contract and was merely for informational purposes, did not create a binding agreement and that any agreement was void for lack of mutual consent or voidable based on unilateral mistake.The court of appeal affirmed the denial of the motion to compel arbitration. It was for a court to decide whether the parties had entered into an agreement to arbitrate. In these circumstances, the parties have not entered into either an express or an implied contract to arbitrate. View "Mendoza v. Trans Valley Transport" on Justia Law

Charter created a program for resolving and ultimately arbitrating employment-related disputes. Individuals who received an offer from Charter were required to complete a web-based onboarding process as a condition of employment; they were prompted to review and accept various policies and agreements, including the arbitration agreement and the program guidelines. After agreeing to submit all employment-related disputes with Charter to arbitration, Ramirez was hired in July 2019. In May 2020, Charter terminated Ramirez. Ramirez filed suit, alleging multiple claims under California’s Fair Employment and Housing Act (FEHA) and wrongful discharge. Charter moved to compel arbitration and sought attorney fees in connection with its motion pursuant to the arbitration agreement.The court denied Charter’s motion to compel arbitration, finding that the requirement was substantively unconscionable because it shortened the statute of limitations for FEHA claims, failed to restrict attorney fee recovery to only frivolous or bad faith FEHA claims (contrary to FEHA), and impermissibly provided for an interim fee award for a party successfully compelling arbitration. The court of appeal affirmed. The arbitration agreement was a contract of adhesion, which establishes a minimal degree of procedural unconscionability, and the agreement contained a high degree of substantive unconscionability. The arbitration agreement is permeated by unconscionability and cannot be enforced. View "Ramirez v. Charter Communications, Inc." on Justia Law

Kirk, an actress, using a pseudonym, entered into a confidential settlement agreement in August 2017 with four entertainment industry executives, who used fictitious names in the agreement and documents filed in the superior court. The agreement contained an arbitration clause. The executives filed a demand for arbitration in June 2020, asserting breach of contract, interference with contract, and civil extortion. The executives obtained from an emergency arbitrator a preliminary injunction prohibiting the actress, her fiance, and two others from disclosing confidential information as that term is defined in the settlement agreement, including any disclosures in court documents, and from initiating any lawsuit against the executives in violation of the arbitration provisions in the settlement agreement.Kirk and her fiance filed a petition in superior court to vacate the preliminary injunction. Because the emergency arbitrator’s ruling was not an “award” under Code of Civil Procedure section 1283.4,1 the court dismissed the petition for lack of jurisdiction. The court of appeal dismissed their appeal as taken from a non-appealable order. An arbitrator's interim rulings are not reviewable until the final award is entered; no appeal is available from a court's dismissal of a petition to vacate such an interim ruling. View "Kirk v. Ratner" on Justia Law

The Court of Appeal granted the motion to compel arbitration in part and denied in part in a lawsuit alleging tort, contractual and statutory causes of action. The court affirmed the order delaying arbitration until after the court resolves the nonarbitrable causes of action. In the published portion of this opinion, the court concluded that the arbitration agreement carve-out for claims seeking equitable relief is not ambiguous and such causes of action are plainly excluded from the agreement to arbitrate. Therefore, the trial court properly concluded that the six causes of action in plaintiffs' complaint seeking equitable relief fall outside the agreement to arbitrate. View "Eminence Healthcare, Inc. v. Centuri Health Ventures, LLC" on Justia Law

The superior court granted the petition filed by the BH parties to confirm an arbitration award dismissing the investment fraud claims of the Ahern parties as barred by the governing statutes of limitation; denied the Ahern parties' petition to vacate or correct the award; and entered judgment in favor of the BH parties. The arbitration was conducted pursuant to the arbitration provision in the co-tenancy agreement between BH & Sons and tenant in common investors in commercial property.The Court of Appeal reversed and concluded that the trial court erred in compelling arbitration of the Ahern parties' claims under the arbitration provision in the co-tenancy agreement. In this case, the co-tenancy agreement contains a narrow arbitration provision; the investors did not pool funds through the co-tenancy agreement for the purchase of tenant in common interests; the Ahern parties' extracontractual claims are not "rooted in" the co-tenancy agreement; and Civil Code section 1642 does not authorize importing the arbitration provision into the tenant in common purchase and sale agreement. View "Ahern v. Asset Management Consultants, Inc." on Justia Law

JustAnswer LLC (JustAnswer) appealed an order denying its petition to compel arbitration. Tina Sellers and Erin O’Grady (together, Plaintiffs) used the JustAnswer website to submit a single question to an “expert” for what they believed would be a one-time fee of $5, but JustAnswer automatically enrolled them in a costlier monthly membership. After discovering additional charges to their credit cards, Plaintiffs filed a class action lawsuit against JustAnswer, alleging it routinely enrolled online consumers like them in automatic renewal membership programs without providing “clear and conspicuous” disclosures and obtaining their “affirmative consent” as mandated by the California Automatic Renewal Law. Seeking to avoid the class action litigation, JustAnswer filed a petition to compel individual arbitration, claiming Plaintiffs agreed to their “Terms of Service,” which included a class action waiver and a binding arbitration clause, when they entered their payment information on the website and clicked a button that read, “Start my trial.” In a case of first impression under California law, the Court of Appeal considered whether, and under what circumstances, a “sign-in wrap” agreement was valid and enforceable. The Court concluded the notices on the “Start my trial” screens of the JustAnswer website were not sufficiently conspicuous to bind Plaintiffs, because they were less conspicuous than the statutory notice requirements, and they were not sufficiently conspicuous under other criteria courts have considered in determining whether a hyperlinked notice to terms of services was sufficient to put a user on inquiry notice of an arbitration agreement. The Court therefore affirmed the trial court’s order denying JustAnswer’s petition to compel arbitration. View "Sellers v. JustAnswer LLC" on Justia Law