Justia California Court of Appeals Opinion Summaries

Articles Posted in Consumer Law
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Three individuals, all cast members of a reality television show, became embroiled in a public scandal when one, Rachel Leviss, had a secret sexual affair with another cast member, Tom Sandoval, who was in a relationship with fellow cast member Ariana Madix. The affair came to light when Sandoval’s phone fell into Madix’s possession during a public event. Upon accessing his phone—using a passcode known to her from their longstanding relationship—Madix discovered and recorded sexually explicit videos of Leviss that Sandoval had secretly made. Madix then sent these videos to Leviss and informed the show’s production team, after which the affair became widely publicized.Leviss filed a civil suit in the Superior Court of Los Angeles County against Sandoval and Madix, asserting causes of action for violation of privacy and “revenge porn,” among others. She alleged that Madix had obtained and disseminated the explicit videos without consent, causing Leviss emotional and reputational harm. Madix responded with a special motion to strike under California’s anti-SLAPP statute (Code of Civil Procedure § 425.16), arguing that her conduct was protected as activity in connection with a public issue involving public figures. The Superior Court denied Madix’s motion, finding that the conduct did not constitute protected activity under the anti-SLAPP statute, and that the gravamen of Leviss’s claims was private conduct, not public commentary.The California Court of Appeal, Second Appellate District, Division Eight, reviewed the case. The appellate court affirmed the Superior Court’s ruling, holding that Madix failed to meet her burden to show that Leviss’s claims arose from constitutionally protected activity under the anti-SLAPP statute. The court determined that the unauthorized acquisition and dissemination of private sexual videos did not qualify as conduct in connection with a public issue or a matter of public interest as required by the statute. View "Leviss v. Madix" on Justia Law

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Plaintiff, a private organization, brought suit under California’s Proposition 65 against several companies, alleging they failed to warn consumers about exposure to a chemical, DINP, in certain clutch and wallet products. Prior to this lawsuit, another private enforcer had brought a similar Proposition 65 action involving the same or similar products and chemical exposure, which resulted in a consent judgment requiring reformulation or labeling of the products and payment of civil penalties. The plaintiff in the current case argued that the earlier action did not specifically include the wallet and clutch products in its notice, and therefore the consent judgment should not bar its claims.The Superior Court of Los Angeles County sustained the defendants’ demurrer without leave to amend, dismissing the case. The court found the action was barred by res judicata, relying on the consent judgment from the prior Proposition 65 action, and also concluded there were defects in the plaintiff’s presuit notice. The court reasoned that both private enforcers, in bringing Proposition 65 claims, represented the public interest, creating privity between them. It also noted that even if the earlier notice had defects, the proper time to challenge that was before the consent judgment became final.On appeal, the California Court of Appeal, Second Appellate District, Division One, affirmed the trial court’s dismissal. The court held that the plaintiff was in privity with the prior enforcer because both acted in the public interest under Proposition 65, and that common-law res judicata principles apply to consent judgments in such cases. The court determined that any alleged defect in the earlier notice did not prevent the consent judgment from having claim-preclusive effect. The appellate court did not address the separate issue of defects in the plaintiff’s own presuit notice, as the res judicata ground was dispositive. View "Consumer Protection Group, LLC v. Signal Brands, LLC" on Justia Law

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A group of consumers who purchased products from a coffee company’s website filed a class action lawsuit, claiming that the website’s terms and conditions improperly restricted their right to post negative reviews about the company or its products. The website included clauses stating that users could not submit content intended to cause commercial harm or use the company’s trademarks in a way that would disparage the brand. The plaintiffs did not allege that the company ever threatened to enforce these provisions against them or that they experienced any economic harm as a result.In the Superior Court of Los Angeles County, the company responded with a demurrer, arguing that the plaintiffs failed to state a claim because merely including such provisions in the terms and conditions does not violate California Civil Code section 1670.8 unless there is an attempt to enforce or threaten enforcement of the provision. The court agreed, finding that section 1670.8 only permits a consumer to seek civil penalties when a business attempts to enforce or otherwise penalizes a consumer under such a clause, not merely for including the clause in a contract. The court also dismissed the plaintiffs’ related claim under the Unfair Competition Law, as no economic harm was alleged. The court denied leave to amend the Civil Code section 1670.8 claim and entered judgment in favor of the company.On appeal, the California Court of Appeal, Second Appellate District, Division One, reviewed the interpretation of section 1670.8. The appellate court held that while non-disparagement clauses in consumer contracts are void and unenforceable, a business can only be held liable for civil penalties if it threatens to enforce or seeks to enforce such a provision or penalizes a consumer for protected speech. The judgment of the trial court was affirmed. View "Arterberry v. Peet's Coffee" on Justia Law

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A private company operating an automated license plate recognition (ALPR) system collected and stored images of license plates and related data, including date, time, and location, from vehicles in public areas in California. The company maintained a written usage and privacy policy, posted on its website, which set out authorized uses of the ALPR information and procedures for access and security. A California resident whose license plate information was collected by this system filed a class action lawsuit, alleging that the company violated the ALPR statute by failing to meaningfully implement or publicly disclose a compliant usage and privacy policy, by failing to enact adequate security measures, and by improperly allowing customers to use the data for unauthorized purposes. The plaintiff claimed harm based on an asserted invasion of privacy due to the collection and storage of his information, but did not allege any unauthorized access, disclosure, or tangible injury.The Superior Court of San Diego County granted summary judgment to the company, finding that the plaintiff lacked standing because he had not suffered actual harm as required by the ALPR statute. The court also denied another class member’s ex parte application to intervene as a substitute plaintiff, partly because the application was untimely and partly because he too failed to demonstrate actual harm resulting from a statutory violation.On appeal, the California Court of Appeal, Fourth Appellate District, Division One, affirmed both rulings. The appellate court held that standing to sue under the ALPR statute requires a showing of actual harm arising from a violation of the statute, not merely a statutory violation or a subjective sense of privacy invasion. The court concluded the plaintiff had not suffered actual harm, and therefore lacked standing. The appellate court also found no reversible error in the denial of the motion to intervene, as the movant failed to address all grounds for the trial court’s decision. View "Mata v. Digital Recognition Network, Inc." on Justia Law

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Two individuals filed a lawsuit on behalf of themselves and a proposed class, alleging that a life insurance company’s “Trendsetter LB” term life insurance policy misrepresented its premium structure. The plaintiffs argued that policy language stating the annual premium was “excluding riders” and that additional accelerated death benefit riders were included at “no charge” was misleading. They claimed consumers were led to believe these extra benefits were free, when in fact the premium included undisclosed charges for these riders. The plaintiffs did not allege they were denied any promised benefits, but contended the policy failed to break down the cost of its bundled components, allegedly causing consumers to misunderstand their options and overpay compared to a more basic policy.The case began in Alameda County Superior Court. Plaintiffs sought class certification for claims under California’s Unfair Competition Law (UCL), focusing only on alleged misrepresentations in the policy’s standardized language. The trial court initially found ascertainability and numerosity met, but denied class certification for most claims, ruling that determining liability would require individualized inquiries into what information each customer received from agents or marketing materials. The court certified only a narrow claim regarding compliance with a statutory notice requirement, but later, at plaintiffs’ request, denied certification entirely when they clarified they did not intend to pursue that claim.The Court of Appeal of the State of California, First Appellate District, Division One, affirmed the trial court’s denial of class certification. The court held that the policy language was, at best, ambiguous and that resolving liability would depend not just on the form policy language but also on individualized evidence about communications with each purchaser. The court determined that common issues did not predominate and that the trial court did not abuse its discretion in denying certification. The judgment was affirmed. View "Guthrie v. Transamerica Life Ins. Co." on Justia Law

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A trucking company conducted background checks on a job applicant, both before and during his employment, using disclosure and authorization forms. The applicant alleged these forms did not comply with the requirements of the Fair Credit Reporting Act (FCRA), and initiated a class action on behalf of similarly situated job seekers and employees. He asserted that the company obtained background checks without proper, legally compliant disclosures and authorizations, in violation of federal law.The San Mateo County Superior Court initially certified the class for claims under the FCRA. After the Fifth District Court of Appeal decided *Limon v. Circle K Stores Inc.*, which interpreted the FCRA as requiring plaintiffs to show concrete injury for standing in California courts, the defendant moved to decertify the class, arguing the applicant had not identified any actual harm. The Superior Court agreed, finding that the applicant’s confusion and lack of awareness about the background checks did not amount to concrete injury, and decertified the class.The California Court of Appeal, First Appellate District, Division Three, reviewed the case. It held that California courts are not bound by Article III of the U.S. Constitution, which requires concrete injury in federal courts. The Court interpreted the FCRA’s language and legislative history to mean that statutory damages are available for willful violations, even absent proof of actual harm. It found that a statutory violation alone is sufficient to confer standing in California courts for FCRA claims, and that the applicant’s interest in his statutory rights was adequate. The Court of Appeal reversed the Superior Court’s order decertifying the class, holding that proof of actual injury is not required to maintain a class action under the FCRA in California state court. View "Askins v. CRST Expedited, Inc." on Justia Law

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The plaintiff purchased a boat that included an engine manufactured and expressly warranted by the defendant. Shortly after purchase, the engine began to overheat, causing the boat to become disabled on several occasions. The plaintiff brought the boat to authorized service facilities multiple times, but the overheating persisted. After repeated failures to repair the issue, it was discovered that a cracked exhaust manifold allowed water to enter the engine. The manufacturer initially declined to authorize warranty repairs, prompting the plaintiff to file a lawsuit under the Song–Beverly Consumer Warranty Act. Eleven days later, without knowledge of the lawsuit, the manufacturer agreed to replace the engine at no cost. The plaintiff continued with his lawsuit, asserting that the defendant’s obligation under the Act required replacement of the entire boat or reimbursement of its full purchase price, not just replacement of the engine.The Alameda County Superior Court granted summary judgment for the defendant. The court found that the plaintiff had not provided evidence showing damages beyond the defective engine, which was replaced. There was no evidence that the overheating caused damage to any other part of the boat or that the boat remained prone to overheating following the engine replacement. The plaintiff’s claims related to breach of implied warranties were not pursued on appeal.The Court of Appeal of the State of California, First Appellate District, Division Three, reviewed the case de novo and affirmed the judgment. The court held that the Song–Beverly Act obligates a manufacturer to replace or reimburse only the goods it sold and expressly warranted—not the entire consumer good into which its component is incorporated—when it cannot conform those goods to the warranty after a reasonable number of repair attempts. The court concluded the plaintiff failed to establish damages cognizable under the Act and affirmed summary judgment in favor of the defendant. View "Phillips v. Volvo Penta of the Americas" on Justia Law

Posted in: Consumer Law
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A lessee filed a lawsuit against a vehicle manufacturer and an authorized dealership, alleging that his leased vehicle had multiple defects that could not be repaired after several attempts. The lessee claimed he revoked acceptance of the vehicle due to these defects, but the defendants refused to provide the remedies he sought. Both the lease agreement and the manufacturer’s warranty booklet contained arbitration provisions, including opt-out clauses, and the lessee signed documents confirming receipt of these materials.The Superior Court of Los Angeles County denied the defendants’ motion to compel arbitration. The court found that the defendants did not establish the existence of enforceable arbitration agreements. Specifically, it determined there was insufficient evidence that the dealership, Standard Motor, was doing business as the named lessor in the lease. The court also concluded that the manufacturer, American Honda Motor Co., could not enforce the arbitration provision, and that the warranty booklet’s arbitration agreement was unenforceable due to concerns about consumer assent.The California Court of Appeal, Second Appellate District, Division Two, reviewed the case. It held that the defendants met their initial burden by presenting copies of the arbitration agreements and reciting the relevant terms. The court emphasized that the lessee’s own pleadings constituted a judicial admission that Standard Motor was doing business as the named lessor, and the lessee did not dispute the authenticity or existence of the arbitration agreements. The court also found the lessee failed to present evidence disputing the existence of an arbitration agreement in the warranty booklet. The Court of Appeal reversed the trial court’s order and remanded with instructions to grant the motion to compel arbitration. View "Kostandian v. American Honda Motor Co." on Justia Law

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Guild Mortgage Company LLC and CrossCountry Mortgage LLC are direct competitors in the residential mortgage industry. Over an 18-month period, several Guild employees in the Kirkland, Washington branch, including the branch manager and other high-level staff, were allegedly recruited by CrossCountry while still employed by Guild. According to the complaints, these employees solicited their colleagues to also move to CrossCountry, diverted customers and loan applications, and accessed Guild’s computer systems to take confidential and proprietary information. The employees had signed agreements with Guild prohibiting such conduct, and Guild subsequently lost nearly its entire Kirkland branch workforce to CrossCountry.After Guild initiated arbitration against the former employees and prevailed, it filed a lawsuit in the Superior Court of San Diego County against CrossCountry. Guild’s claims included interference with economic advantage, interference with contract, violation of California’s Comprehensive Computer Data Access and Fraud Act (CCDAFA), unfair competition, and aiding and abetting tortious conduct. The Superior Court sustained CrossCountry’s demurrers, finding that the claims were preempted by the California Uniform Trade Secrets Act (CUTSA) or otherwise failed to state a cause of action, and dismissed the case without leave to amend.The Court of Appeal, Fourth Appellate District, Division One, reviewed the case. It held that Guild had adequately alleged actionable duties of loyalty and, for the branch manager, fiduciary duty, that were breached by the employees and aided by CrossCountry. The court found that the claims for interference and violation of the CCDAFA were not displaced by CUTSA because they arose from conduct beyond trade secret misappropriation. The court also held that the unfair competition claim could proceed since the other claims were viable. The Court of Appeal reversed the judgment in favor of CrossCountry and remanded for further proceedings. View "Guild Mortgage Company v. CrossCounty Mortgage" on Justia Law

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The plaintiff, after facing possible foreclosure on her home during the Covid pandemic, engaged what she believed to be a nonprofit law clinic offering free foreclosure prevention services. She alleges that the organization, in fact, operated as a front for a predatory lending scheme involving multiple corporate defendants, including the appellant, Professional Business Management Corporation (PBMC). The plaintiff claims that the defendants orchestrated a scheme where distressed homeowners were enticed with promises of free services, only to be trapped in high-fee, short-term loans that ultimately forced them to sell their homes under duress.In the Superior Court of Los Angeles County, the plaintiff named PBMC as a defendant in her second amended complaint, designating it as an alter ego, agent, or successor of the signatory to the service agreement, Nonprofit Alliance of Consumer Advocates (NACA Law). When NACA Law moved to compel arbitration based on a clause in the agreement, the court granted that motion as to NACA Law. However, PBMC's attempt to join the motion was denied because PBMC was not a party to the agreement and provided no evidence of an agency or alter ego relationship. The court later denied PBMC’s own motion to compel arbitration, finding that PBMC had failed to carry its burden to show that it could enforce the arbitration agreement as a nonsignatory.Upon appeal, the Court of Appeal of the State of California, Second Appellate District, Division Eight, affirmed the trial court’s order. The court held that mere unverified allegations in a complaint that a nonsignatory is a successor, agent, or alter ego of a signatory do not constitute a judicial admission and are insufficient, without supporting evidence, to allow the nonsignatory to compel arbitration. PBMC’s lack of evidence and its denial of any agency relationship precluded enforcement of the arbitration agreement. The order denying PBMC’s motion to compel arbitration was affirmed. View "Watson v. Professional Business Management Corp." on Justia Law