Justia California Court of Appeals Opinion Summaries

Articles Posted in Consumer Law
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In 2006, several borrowers sued their lender, CashCall, Inc., alleging CashCall monitored their telephone conversations without their knowledge or consent. Over CashCall's objections, the trial court certified a class on one of the claims, an alleged violation of Penal Code section 632, which imposes liability on a "person" who intentionally "eavesdrops upon or records [a] confidential communication" and engages in this conduct "without the consent of all parties." After class certification, CashCall successfully moved for summary adjudication on the section 632 claim. The trial court found as a matter of law a corporation does not violate the statute when one of its supervisory employees secretly monitors a conversation between a customer and another corporate employee, reasoning that two employees are a single "person" within the meaning of the statute. The Court of Appeal reversed, holding that the statute applies even if the unannounced listener is employed by the same corporate entity as the known recipient of the conversation, concluding the trial court's statutory interpretation was inconsistent with section 632's language and purpose. The Court also rejected CashCall's alternative argument that summary adjudication was proper because the undisputed facts established the telephone conversations were not "confidential communication[s]." On remand, CashCall moved to decertify the class on grounds that the issue whether any particular class member could satisfy a reasonable-expectation test (as the Court discussed in its earlier opinion) required an assessment of numerous individual factors (including those identified in the earlier opinion) and these individual issues predominate over any remaining common issues, making a continued class action unmanageable. Plaintiffs opposed the motion, arguing CashCall did not meet its burden to establish changed circumstances necessary for class decertification and, alternatively, common issues continued to predominate in the case. The court granted the decertification motion. Plaintiffs appealed the decertification, but finding no error in that decision, the Court of Appeal affirmed.View "Kight v. CashCall" on Justia Law

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Plaintiff filed suit against Guthy for violation of Business and Professions Code section 17529.5, alleging, among other things, that Guthy sent them unsolicited commercial email advertisements purporting to be from "Proactive Special Offer," "Wen Hair Care," "Proactive Special Bonus Deal," "Wen Healthy Hair," "Wen by Chaz Dean," "Proactive Bonus Deal," "Proactive Bonus Gift," and "Proactive: Special Offer," which are not names or registered fictitious business names of existing entities, and are not traceable to Guthy via a WHOIS database. The court held that a header line in a commercial email advertisement does not misrepresent the identity of the sender merely because it does not identify the official name of the entity which sent the email, or merely because it does not identify the official name of the entity which sent the email, or merely because it does not identify an entity whose domain name is traceable from an online database, provided the sender's identity is readily ascertainable from the body of the email, as was the case here; the body of the emails made clear that free shipping or free gifts were contingent upon a purchase; a reasonable sender would not have reason to believe that commercial missives like these were "likely to deceive a recipient, acting reasonably under the circumstances, about a material fact regarding the contents or subject matter of the message." Accordingly, the court concluded no cause of action was stated for violation of section 17529.5, subdivision (a)(2) or (a)(3) and affirmed the judgment of dismissal.View "Rosolowski v. Guthy-Renker" on Justia Law

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A jury found in Bui’s favor on an intentional misrepresentation claim and awarded him $150,000 against Hi-Tech Dental and $50,000 against Hi-Tech’s owner and dental assistant, Nguyen. About three weeks later, before judgment was entered, Bui obtained a permanent injunction requiring Nguyen to identify herself as a dental assistant, not a dentist, in all Hi-Tech advertising, and to refrain from wearing a white dental lab coat. Bui made a post-judgment motion for more than $500,000 in attorney fees pursuant to Code of Civil Procedure 1021.5, arguing that he acted in the role of a private attorney general in obtaining injunctive relief that was beneficial to a large group of potential dental patients. The court awarded $126,974.13. The court of appeal reversed. Bui failed to establish that private enforcement was necessary to protect the public from false advertising by Nguyen; necessity of private enforcement is one of the required elements under section 1021.5.View "Bui v. Nguyen" on Justia Law

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The Fleets applied to have their Bank of America (BofA) home loan modified in 2009 under the Making Homes Affordable Act. The result of multiple telephone calls and letters to various BofA-related personnel, the Fleets were either (a) assured the Fleets that everything was proceeding smoothly or (b) told BofA had no knowledge of any loan modification application. Finally, in November 2011, BofA informed the Fleets they had been approved for a trial period plan under a Fannie Mae modification program. All they had to do, was to make three monthly payments starting on December 1, 2011. If they made the payments, then they would move to the next step (verification of financial hardship); if they passed that test, their loan would be permanently modified. The Fleets made the first two payments, for December 2011 and January 2012, which BofA acknowledged receiving, and therefore foreclosure proceedings had been suspended. Toward the end of January 2012, their house was sold at a trustee’s sale. Two days after the sale, a representative of the buyer showed up at the house with a notice to quit. The Fleets informed him that the house had significant structural problems, and he said he was going to rescind the sale. The Fleets continued to try to communicate with BofA regarding the property. A BofA representative left voice mail messages to the effect that BofA wanted to discuss a solution to the dispute, but otherwise it appeared that productive conversation between the Fleets and BofA and between the Fleets and the buyer had ceased. In light of this silence (which they interpreted to mean the buyer was trying to rescind the sale), the Fleets spent $15,000 to repair a broken sewer main, which was leaking sewage onto the front lawn. They were evicted in August 2012. In June 2012, the Fleets sued BofA, the trustee under their deed of trust, BofA officers and some of the employees who had been involved in handling their loan modification, and the buyer of the property and its representative. BofA’s demurrer to the first amended complaint was sustained without leave to amend as to the remaining causes of action promissory estoppel, breach of contract, fraud, and accounting. All of the BofA defendants were dismissed. The Court of Appeal reversed: "Although the Fleets’ amended complaint spreads the fraud allegations over three causes of action and contains a great deal of extraneous information, it also alleges the requisite elements of promissory fraud. [. . .] This cause of action may or may not be provable; what it definitely is not is demurrable." The Court sustained the demurrer to the Fleets' action for promissory estoppel, and affirmed the trial court in all other respects. The case was remanded for further proceedings. View "Fleet v. Bank of America" on Justia Law

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Plaintiffs, appellants, and cross-respondents were consumers who purchased vehicles from defendant, respondent, and cross-appellant Raceway Ford. Plaintiffs raised numerous causes of action based on laws proscribing certain acts against consumers, unfair competition, and deceptive business practices, bringing both individual claims and claims on behalf of two certified classes. After a bench trial, the trial court entered judgment in favor of Raceway and against plaintiffs on all causes, except that a single plaintiff was granted rescission on a single cause of action. Separately, the trial court awarded attorneys’ fees and costs to Raceway. In consolidated appeals, plaintiffs challenged the trial court’s judgment on the merits (case No. E054517) and fee order (case No. E056595); Raceway cross-appealed regarding one aspect of the trial court’s fee order. In their appeal, plaintiffs specifically argued that, as a matter of law, Raceway’s previous practice of “backdating” second or subsequent contracts for sale of a vehicle to the original date of sale violated the Automobile Sales Finance Act (also known as the Rees-Levering Motor Vehicle Sales and Finance Act (ASFA)), the Consumer Legal Remedies Act (CLRA), and the Unfair Competition Law (UCL). The Court of Appeal agreed that the practice of backdating could have resulted in inaccurate disclosures to class members, thereby violating the ASFA, at least in some cases. On the record, however, the Court declined to order entry of judgment in favor of the plaintiff class, rather reversed the trial court’s judgment in favor of Raceway with respect to plaintiffs’ backdating claims. Plaintiffs also appealed the judgment in favor of Raceway with respect to claims of a second certified class, consisting of Raceway customers who purchased used diesel vehicles from Raceway and who were charged fees for smog checks and smog certifications that were only properly applicable to purchases of gasoline vehicles. The Court of Criminal Appeals affirmed the trial court’s judgment with respect to plaintiffs’ smog fee claims. Additionally, plaintiffs appealed the judgment in favor of Raceway on certain individual plaintiffs’ claims that Raceway violated the ASFA by failing to provide them with copies of their credit applications. The Court found plaintiffs’ evidence in support of these claims was insufficient to overturn the trial court's decision, so that ruling was also affirmed. Lastly, plaintiffs appealed the judgment in favor of Raceway with respect to claims under the UCL and the CLRA brought by plaintiff Francisco Salcedo in his individual capacity. The trial court found in favor of Mr. Salcedo on his claim of fraud, and granted him the remedy of rescission, though it declined to award any punitive damages. Plaintiffs contended that the judgment in Mr. Salcedo’s favor on his fraud claim established as a matter of law that he should also have judgment entered in his favor on his UCL and CLRA claims. The Court of Appeal agreed, and reversed. The basis for the trial court’s award of fees to Raceway was, in part, undermined by the Court's partial reversal of the judgment. The case was therefore remanded with respect to Raceway's claims in light of remand on other issues. View "Raceway Ford Cases" on Justia Law

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This case stemmed from issues arising from plaintiff Maria Mendoza’s purchase of a home with proceeds of a loan secured by a deed of trust, and the subsequent loss of the home in a nonjudicial foreclosure sale. The trial court sustained the banks' demurrer to plaintiff’s complaint without leave to amend, rejecting her attempt to void the trustee's sale based on purported defects in the assignment of her deed of trust, irregularities in the substitution of trustees, and flaws in the securitization of her loan. The homeowner contends that not only should she be allowed to remain in her home, but that she is entitled to outright ownership without paying her debt because the banks have "already benefitted from an American taxpayer bailout of unprecedented proportions." In affirming the trial court’s dismissal of the second amended complaint for wrongful foreclosure, declaratory relief, and quiet title, the Court of Appeal concluded: (1) plaintiff failed to make a specific factual showing that the foreclosing parties did not have the requisite interest in the property to issue the notice of default, the notice of trustee’s sale, and the trustee’s deed of sale; and (2) in the absence of prejudice, she lacked standing to challenge irregularities in the securitization process. View "Mendoza v. JPMorgan Chase Bank, N.A." on Justia Law

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Plaintiffs filed suit alleging, among other things, fraud and unfair business practices in the origination of plaintiffs' residential mortgage loans, and negligence in the subsequent servicing of the loans. On appeal, plaintiffs argued that the trial court erred in concluding that the complaint failed to allege fraud for which defendants are responsible and in concluding that defendants owed no duty of care to plaintiffs in the review of their applications for a loan modification. The court concluded that plaintiffs have alleged a cause of action for fraud against defendants where the complaint alleged that the loan documents concealed the terms of plaintiffs' loans and plaintiffs have alleged facts establishing defendants' liability for the alleged fraud. Accordingly, the court reversed as to plaintiffs' first, second, and sixth causes of action and remanded for further proceedings. View "Alvarez v. BAC Home Loans Servicing, L.P." on Justia Law