Justia California Court of Appeals Opinion Summaries

Articles Posted in Consumer Law
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Plaintiff Gene Moran, who was a patient at Huntington Beach Hospital (the Hospital) three times in 2013, sued defendants Prime Healthcare Management, Inc., Prime Healthcare Huntington Beach, LLC, Prime Healthcare Services, Inc., and Prime Healthcare Foundation, Inc. (collectively defendants) under various theories in 2013. In a prior opinion, the Court of Appeal found that while most of Moran’s claims lacked merit, he had sufficiently alleged facts supporting standing to claim the amount that self-pay patients were charged was unconscionable, and reversed the trial court’s dismissal of the case. Moran’s sixth amended complaint included both the allegations regarding unconscionability and a new theory of the case: defendants had violated the Unfair Competition Law (UCL), and the Consumer Legal Remedies Act (CLRA) by failing to disclose Evaluation and Management (EMS) fees charged in the emergency room through signage or other methods. The complaint sought relief under both the old and new theories for violations of the UCL, CLRA, and for declaratory relief. Defendants moved to strike the allegations regarding EMS fees, arguing their disclosure obligations were defined by statute. The trial court agreed and struck the allegations from the sixth amended complaint. Finding no reversible error in that decision, the Court of Appeal affirmed. View "Moran v. Prime Healthcare Management, Inc." on Justia Law

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Rosenberg-Wohl had a State Farm homeowners insurance policy, covering her San Francisco home. The policy required lawsuits to be “started within one year after the date of loss or damage.” In late 2018 or early 2019, Rosenberg-Wohl noticed that an elderly neighbor twice stumbled on Rosenberg-Wohl’s outside staircase and learned that the pitch of the stairs had changed. The staircase needed to be replaced. In April 2019, Rosenberg-Wohl authorized the work and contacted State Farm. On August 9, she submitted a claim for the money she had spent. On August 26, State Farm denied the claim. Rosenberg-Wohl’s husband, an attorney, later contacted State Farm “to see if anything could be done.” In August 2020 a State Farm adjuster said it had reopened the claim. Days later, it was denied.In October 2020, Rosenberg-Wohl filed suit, alleging breach of the policy and bad faith. That lawsuit was removed to federal court and was dismissed based on the one-year limitation provision. It is currently on appeal. Another action alleges a violation of California’s unfair competition law. The California court of appeal affirmed the dismissal of that suit, rejecting arguments that the one-year limitation provision does not apply to the unfair competition claim, and that State Farm waived the limitation provision. View "Rosenberg-Wohl v. State Farm Fire and Casualty Co." on Justia Law

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This appeal involved the effect of an antiwaiver provision of the Song-Beverly Consumer Warranty Act on a release executed as part of a pre-litigation settlement between plaintiff-appellant Derek Rheinhart and defendants-respondents Nissan North America, Inc. and Mossy Nissan, Inc. (collectively Nissan) over issues that had arisen with Rheinhart’s leased Nissan vehicle. After Rheinhart entered into the settlement agreement and release, he filed a lawsuit alleging violations of the Act and seeking repurchase of his vehicle as well as other statutory remedies. Nissan moved for summary judgment on grounds the settlement agreement and release, which Rheinhart admitted he read and had an opportunity to review before signing, extinguished his claims. The trial court granted the motion, finding section 1790.1 of the Act applied to waivers of consumer warranties in connection with a product purchase, not to releases negotiated to end disputes about those warranties, and thus rejected Rheinhart’s argument that the settlement was unenforceable. Rheinhart contends the court erred. He argued the settlement agreement and release violated section 1790.1 and was unenforceable as a matter of law. The Court of Appeal reversed, finding the settlement agreement and release contravened Rheinhart’s substantive rights under the Act and was void and unenforceable as against public policy. View "Rheinhart v. Nissan North America" on Justia Law

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Under the Rosenthal Fair Debt Collection Practices Act (the Rosenthal Act or the Act), a debt collector may not “collect or attempt to collect a consumer debt by means of judicial proceedings when the debt collector knows that service of process, where essential to jurisdiction over the debtor or his property, has not been legally effected.” The trial court found that Defendant (Collect Access) violated this law in its efforts to collect a default judgment against Plaintiff. The court set aside the underlying judgment on equitable grounds, awarded Plaintiff statutory damages and attorney fees, and ordered Collect Access to repay the amount it had collected from Plaintiff as restitution. Collect Access appealed from both the trial court’s judgment (case No. B318325) and its order awarding attorney fees (case No. B321996).   The Second Appellate District affirmed. The court held that substantial evidence supports the trial court’s finding that Collect Access is a debt collector under the Act. Further, the litigation privilege does not apply to Collect Access’s conduct. Moreover, Section 1788.15 does not require actual knowledge of no effective service of process. it is irrelevant that no court had declared the judgment against Plaintiff void. Additionally, the trial court did not err by finding collect access liable under the unfair competition law. Finally, the court found that the attorney fees award was not an abuse of discretion. View "Minser v. Collect Access, LLC" on Justia Law

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Ring manufactures and sells home security and smart home devices including video doorbells, security cameras, and alarms. The plaintiffs purchased video doorbell and security camera products from Ring and subsequently filed a class action complaint against Ring asserting claims under the Consumer Legal Remedies Act, false advertising law, and Unfair Competition Law. They sought injunctive relief requiring Ring to prominently disclose to consumers certain information about its products and services.Ring moved to compel arbitration based on an arbitration provision in its terms of service. The plaintiffs did not dispute that they agreed to Ring’s terms of service but argued the arbitration provision violates the California Supreme Court’s 2017 “McGill” holding that a pre-dispute arbitration agreement is invalid and unenforceable under state law insofar as it purports to waive a party’s statutory right to seek public injunctive relief.The court of appeal affirmed the denial of Ring's motion to compel arbitration. The parties did not “clearly and unmistakably" delegate to the arbitrator exclusive authority to decide whether the arbitration provision is valid under McGill. The contract language at issue is commonly understood to preclude public injunctive relief in arbitration. The Federal Arbitration Act, 9 U.S.C. 1, does not preempt McGill’s holding. The contract’s severability clause means the plaintiffs’ claims cannot be arbitrated and may be brought in court. View "Jack v. Ring LLC" on Justia Law

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Plaintiff Kamiya Perry appealed a judgment entered in favor of defendant Kia Motors America, Inc. (Kia) after a jury found in favor of Kia in her automobile defect trial. On appeal, she argued: (1) the trial court abused its discretion by refusing to instruct the jury that Kia had concealed evidence (certain engineering documents) during discovery; (2) the trial court erred by excluding the testimony of Kia’s paralegal who verified discovery requests relevant to the engineering documents; and (3) she was not given a fair trial because the jurors were required to deliberate in a small room, which, in the midst of the coronavirus disease 2019 (COVID-19) pandemic, incentivized the jury to complete their deliberations quickly. Finding no reversible error, the Court of Appeal affirmed the trial court's judgment. View "Perry v. Kia Motors America, Inc." on Justia Law

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Young alleged that Midland improperly pursued a debt collection lawsuit and obtained a default judgment against her for a delinquent credit account of $8,529.93. She sought vacatur of the default judgment and damages under the Rosenthal Fair Debt Collection Practices Act. She claimed that Midland falsely and deceptively represented in the debt collection lawsuit that they effected substituted service of process on her, and then relied on this false representation to obtain the default judgment and attempt to collect on it. The complaint also cited the Fair Debt Collection Practices Act (15 U.S.C. 1692). Midland responded with a motion to strike all of Young’s causes of action under Code of Civil Procedure section 425.16 (anti-SLAPP statute), The trial court granted the anti-SLAPP motion, finding thatYoung did not show she would probably prevail on the merits of her claims.The court of appeal reversed. Young showed she would probably prevail on the merits of her Rosenthal Act cause of action; she produced prima facie evidence that Midland falsely represented substituted service on her was effected in the debt collection lawsuit. She was not required under the Rosenthal Act section 1788.17 to show that Midland knowingly made this false representation. View "Young v. Midland Funding LLC" on Justia Law

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Plaintiff filed a class action lawsuit against Medical Center seeking declaratory and injunctive relief and alleging violations of the unfair competition law (UCL) and the Consumer Legal Remedies Act (CLRA) in connection with Medical Center’s emergency room billing practices. Briefly summarized, Plaintiff alleged Medical Center’s practice of charging him (and other similarly situated patients) an undisclosed “Evaluation and Management Services Fee” (EMS Fee) was an “unfair, deceptive, and unlawful practice.” The trial entered judgment in favor of Defendants.   The Fifth Appellate District reversed. The court held that Plaintiff sought a declaration of the parties' rights and duties under the COA and their legal rights in connection with EMS Fee disclosures. An actual controversy is alleged and appears to exist. Plaintiff is entitled to seek declaratory relief in regard to each controversy stated. The court concluded he has adequately stated a cause of action for declaratory relief. The court wrote that on remand, the trial court will have the discretion to consider a motion by Plaintiff to amend the FAC to state a cause of action for breach of contract should Plaintiff choose to file one. View "Naranjo v. Doctors Medical Center of Modesto, Inc." on Justia Law

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Plaintiffs Oscar and Audrey Madrigal sued defendant Hyundai Motor America (Hyundai) under California’s automobile lemon law. Early in the case, Hyundai made two offers to compromise under Code of Civil Procedure section 998, both of which were rejected. After a jury was sworn in, plaintiffs settled with Hyundai for a principal amount that was less than Hyundai’s second section 998 offer. The parties elected to leave the issue of costs and attorney fees for the trial court to decide upon motion. Under the settlement agreement, once the issue of costs and attorney fees was resolved and payment was made by Hyundai, plaintiffs would dismiss their complaint with prejudice. The issue this case presented for the Court of Appeal's review centered on whether section 998’s cost-shifting penalty provisions apply when an offer to compromise is rejected and the case ends in settlement. Under the facts of this case, the Court held that it did and therefore reversed the order of the trial court. View "Madrigal v. Hyundai Motor America" on Justia Law

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The Investigative Consumer Reporting Agencies Act (ICRAA, Civil Code, 1786) mandates certain disclosures for investigative consumer reports, which are often used by landlords to make decisions regarding consumers who apply for housing. ICRAA requires the adoption of “reasonable procedures” for providing consumer information “in a manner which is fair and equitable to the consumer," concerning the confidentiality, accuracy, relevancy, and proper utilization of their information. Any investigative consumer reporting agency or user of information that fails to comply with the requirements is liable to the affected consumer for any actual damages or $10,000, whichever sum is greater. Courts of appeal disagreed about the constitutionality and enforceability of ICRAA.In 2018, the California Supreme Court upheld the constitutional validity of ICRAA. Bernuy had filed one of 27 consolidated actions seeking damages against BPMC for its commission of ICRAA violations in 2017. Bernuy’s action was designated a “bellwether” case for adjudicating certain issues. The court of appeal held that the California Supreme Court’s 2018 decision did not constitute a subsequent change in the law that relieved BPMC of liability for its ICRAA violations. However, certain plaintiffs’ ICRAA claims are time-barred under the applicable two-year statute of limitations. The limitations period was not tolled by the pendency of a putative class action. View "Bernuy v. Bridge Property Management Co." on Justia Law